BigCommerce is one of the largest eCommerce website management software companies online today. They began in 2009 and have since
grown to over 400 employees and have 5 offices across the globe. The BigCommerce eCommerce website platform helps people with little
to no experience start selling directly to consumers online. BigCommerce has multiple levels of feature plans that begin at $29.95 per
month and go up from there. For a restaurant, bar, or nightclub looking to also sell products online the entry level plan is really
all you would need. It has a ton of features and reporting capabilities that virtually manage your entire website and online sells for
you. BigCommerce allows you to quickly setup an online store for those bars and restaurants looking to grow revenue stream through
selling your own private label food products, branded merchandise, and anything else you might want to sell to your customer base. The
BigCommerce platform is designed for ease of use and is nicely laid out making it easy to navigate and learn the software functions
without a big learning curve. 24/7 phone and email support is included in the monthly price, so that really comes in handy if you find
you do have some questions or need help with some of the features. BigCommerce also comes with a large website theme database both free and
paid themes available from third party vendors, making it easy to find the exact look and design layout you want for your establishment.
Running your eCommerce website through BigCommerce also gives you the ability to sell your products virtually anywhere online including:
Facebook, Amazon, Ebay, Google shopping, and they have a "Buy Now" button capability so you can sell products on a blog or other website
you have access too. Your website also comes optimized for viewing on desktop, touchpad, and mobile devices automatically which is
extremely important today.
Complete website content management system
Reliable support 24/7 and community support
Plenty of credit card processing integrations
Hosted eCommerce website/selling platform
Easily manage online orders and inventory
Responsive website design for all platforms
Sell directly through multiple online channels
Third party application integrations if needed
15 day free software trial before payment
Ability to build custom solutions through API
CREDIT CARD PROCESSING:
BigCommerce has built-in credit card processing capabilities for online transactions that are process through your website. At the time
of this review they have special PayPal rate of 2.9% + .30 cents per transaction. For online transactions this rate is pretty decent,
however a nice feature with BigCommerce is they allow you to integrate with many other payment processors and do not charge an
additional processing fee if you do. This gives you the freedom to shop around for rates and select an online merchant processor that
you feel the most comfortable with. Online credit card processing that currently integrate with BigCommerce are: PayPal,
Square, Amazon Pay, Authorize.net, and Stripe. This list may not be the only merchant accounts that can be used with BigCommerce so if you have another processor in mind, contact
BigCommerce and see if they can be integrated.
INTEGRATIONS: Although for most restaurant, bar, and nightclub websites the built-in features that come with the standard monthly plan
will be more than enough, BigCommerce does have an extensive third party app database. You can use third party apps to supplement certain
functionality that you might need that BigCommerce falls short on. App integrations include things like creating loyalty programs for
your customers, eCommerce marketing help, age verification if needed, QuickBooks accounting integration, and many more. Some apps are free
to use, but these usually limit the features available and require you to upgrade to a full version to get the most out of them. So when
looking at third party apps, know that they usually cost an additional monthly fee to use them.
OVERALL: BigCommerce is an all-around good eCommerce and website management platform. The starting monthly price is a little more expensive
than some of the other leading software platforms in this category, however BigCommerce also offers a lot of standard built-in
features that others charge additional fees for. So, depending on the exact features that you need for your restaurant, bar, or nightclub
website this can be either a positive or a negative for you. The software's back-end is very intuitive and functions effortlessly even for
people with no experience using a website content management system, which is great. Website themes are easy to import, however if you have no experience
in website design you might need some help from a more experience person if you want any major changes made to the theme once it is
installed. This can be an extra expense so be sure to factor that into your budget if you have one. Overall we feel that BigCommerce is a great solution
if you want to add an eCommerce platform to your restaurant or nightclub to grow sales in a new sales vertical.
4 / 5
Experience Using BigCommerce?