Refund Policy

1 A Subscription, Not a Purchase

Bar Cop is a software subscription, billed monthly or annually per location. You are paying for ongoing access to the Service, not for a one-time product. This policy explains how billing, cancellation, and refunds work.

2 Payments Are Non-Refundable

All subscription payments are non-refundable. When a monthly or annual charge is made, it pays for that term of access and is not refunded, in whole or in part, including for unused time, a change of mind, or a decision to stop using the Service.

This is why we offer a full, free demo. You can see exactly how Bar Cop works before you pay anything.

3 Cancel Anytime

You are never locked in. You can cancel your subscription at any time from Manage Billing in the app. There is no cancellation fee and no long-term contract.

4 What Happens When You Cancel

When you cancel, your subscription stays active through the end of the period you have already paid for, and then it does not renew. You keep full access until that term ends, and you are not charged again.

You can export your books, reports, and a full account backup at any time before your access ends.

5 Monthly Plans

On a monthly plan, canceling stops the next monthly charge. Your access continues until the end of the current paid month, and the payment for that month is not refunded.

6 Annual Plans

On an annual plan, you have paid for a full year of access. Canceling stops the plan from renewing at the end of the year. The annual payment is non-refundable, and your access continues through the end of the paid year.

7 The Free Demo

Before you subscribe, you can walk through a complete, fully loaded live demo of Bar Cop with no signup and no card. Because you can evaluate the entire product for free, subscription payments are final once made.

8 Billing Errors

If you believe you were charged in error, for example a duplicate charge or a charge after a confirmed cancellation, contact us at support@barcop.com. We will review genuine billing errors promptly and correct them.

9 Failed Payments

If a renewal payment fails, we may retry the charge and may pause access to the Service until payment is successful. Your data is retained during this period, so you can pick up where you left off once billing is resolved.

10 Price Changes

If we change subscription pricing, the new price applies to your next renewal, never to a term you have already paid for. We will make current pricing clear before it takes effect.

11 Chargebacks

If you have a billing concern, please contact us first at support@barcop.com so we can resolve it. Filing a chargeback without contacting us may result in immediate suspension of your account while we respond, and we may present this policy and your billing records to the payment provider.

12 Contact

Questions about billing or this policy? Email us at support@barcop.com.