How to run Bar Cop.
Step-by-step guides for every part of the app. Keep this open in a second window while you work, so you can follow along on your own screen.
Log Voids, Comps, and Walked Tabs
Two logs catch money that did not come in the right way: voids and comps for exception transactions at the register, and walked tabs for checks that left without paying. Logging each one puts the loss on the right server and shift and keeps your loss picture and your books honest.
Void and Comp Log
Voids and comps are your exception transactions. Logging every one feeds the loss total on Loss Prevention and the Bar Cop Audit, and keeps Books honest on comp cost.
1. Enter the whole shift at once
Open Shift → Void and Comps. Set the date and shift up top, put the manager who authorized the comps in Authorized By, then add a line for each void or comp off your sheet or POS list. A void or comp is logged by the amount, not item by item, so a whole comped table is one line for the total. Add Line for another and Save All writes them in one shot. Need a check number, a custom item, or a note on one? Save it, then Edit that row.
Void vs comp: a void reverses a sale that should not have been rung, like a wrong item or one rung in error. A comp is a sale you gave away.
2. Pick the right reason
On a comp, the reason tells Bar Cop whether it is a loss or a policy expense. Service Recovery, Customer Goodwill, Manager Comp, Regular / VIP, and Marketing / Promo are give-aways and feed Loss Prevention. Staff Meal and Shift Drink are policy expense, tracked as cost lines in Books and the Annual Review, not a loss. Pick honestly and the loss read stays real.
3. Link a tracked item if you gave product away
Most comps need no item. But if you give away a tracked inventory product, a bottle of wine off the shelf or a six-pack, pick it under Item and set how many Units. The Inventory Variance Report subtracts that known comp from usage so it does not read as shrinkage.
Got a POS voids/comps export? Switch to Import File and drop it. Map the columns once and Bar Cop remembers it; Amount is required, the rest matched if your export has them. For the per-server read of who comps far more than the floor, drop your POS per-server report on Sales Integrity in Profit Recovery.
Walked Tabs Log
A walked tab is real money out the door: a customer who leaves without paying, a mis-billed check, a lost ticket. Log it while it is fresh so the loss lands on the right server and shift instead of evaporating into the weekly total.
1. Log the walk
Open Shift → Walked Tabs. Pick the server who had the table, the amount, the reason, and the manager who absorbed the loss. The reason codes (Walked, Mis-bill, Refused to Pay, Lost Check, Other) let you tell a dine-and-dash from a billing mistake.
2. Read the trend
The log attributes losses to the right server and shift and surfaces a server walk-rate trend over time, and it feeds Books shrinkage attribution. Use the range chips or a custom date range and the entry count and total loss update to match. Export PDF saves the filtered list.
Still need a hand? Email support@barcop.com.